Renter's Frequently Asked Questions

As a rule of thumb, we’ll inspect a property every 3 months. So if you’re on a 12-month lease, expect four inspections.

In any case, we’ll give you plenty of notice advising when we’ll inspect, and give you a 2-hour time-frame of when we’ll enter. You can choose to be there, but it’s not necessary. 

You’ll be responsible for continuing to pay rent until a new tenant can be found. You can assign your lease to someone else subject to our approval.  We can assist you in performing a credit check (at your expense) subject to the new tenants filling out our application form.

In most cases we will process your application within 48 hours.

Charah.ca Inc. asks that you provide us with post-dated cheques.  It is your responsibility to ensure that the rental payment is in our hands by the first of every month.

Please ensure that the cheques are made out to Charah.ca Inc.

You can also pay your rent using an Interac e-Transfer. You can set up the Interac e-Transfer to send the payment to rentals@charah.ca.

In most cases, pets are considered on application. It’s important to consider the suitability of each pet on a case-by-case basis as obviously some pets are more compatible with certain types of properties. Ultimately, the renter can have a pet as long as the pet does not interfere with the enjoyment of the property by other tenants.

You must seek permission to add people to your lease. Additional tenants will have to complete our application process and sign onto the lease. We may refuse your request if the property is unsuitable for an additional person, or the person you are proposing does not meet our eligibility criteria.